From monitoring traffic performance to detecting potential threats, our NOC keeps your network secure, stable, and fully responsive with around-the-clock surveillance, proactive alerts, and rapid problem resolution whenever issues arise.
A Network Operation Centre is the central hub that keeps an organization’s IT systems, applications, services, and network running smoothly at all times. It continuously monitors performance, detects potential problems early, and responds quickly to any issues that arise.
Our 24/7 NOC ensures secure, highly reliable infrastructure with proactive monitoring and fast technical response by our engineers.
We provide hands-and-feet support in Cyberjaya, delivering fast on-site response backed by remote monitoring and technical expertise.
Equipped with industry-grade optical and performance tools, our NOC delivers precise network diagnostics, rapid fault detection, and accurate resolution.
We provide 24/7 remote help via email and phone for customers nationwide. Our specialists ensure fast replies, expert troubleshooting, and dependable guidance for all network-related concerns.
(+60) 3 - 3310 0009
support@x86.com.my
Our Network Operation Centre in Cyberjaya offers proactive on-site hands-and-feet support performing equipment checks, cable management, power resets, and troubleshooting to sustain consistent infrastructure reliability.
E3.05.03, Tamarind Square,
Persiaran Multimedia,
63000 Cyberjaya, Selangor.
Network Opertion Centre uses advanced optical and performance testing tools to achieve accurate fault detection, preventive maintenance, and superior network performance. These instruments validate fibre health, measure signal power, locate issues, and ensure dependable service across critical operations.

Optical Power Meter (OPM)
An Optical Power Meter measures the light level within a fibre-optic line, confirming that the signal is consistent, stable, and within the correct range.

Optical Light Source (OLS)
An Optical Light Source sends a controlled light signal through a fibre-optic cable. It’s paired with an OPM to test the quality and continuity of fibre links.

RFC2544/ EtherSAM
RFC2544 is a standardized test for network performance. It measures things like throughput, latency, and packet loss to ensure a network connection performs as expected.

Optical Time Domain
Reflectometer (OTDR)
An OTDR sends light pulses through a fibre and analyzes the reflections. It helps locate faults such as breaks, bends, or weak points in fibre-optic cables.

Bit-Error-Rate Test
(BERT)
A BERT checks how many data bits are received incorrectly compared to what was sent. It’s used to measure the quality and reliability of a communication link.
Network Operation Centre, a dedicated hub for monitoring and managing your IT systems, ensures 24/7 security, fast issue resolution, and reliable connectivity.
24/7 NOC Support Coverage
Network problems don’t stick to business hours, and neither do we. Even a few minutes of downtime can cause delays, lost revenue, and frustrated customers.
With X86’s 24/7 NOC coverage, your network is constantly monitored, allowing us to detect and resolve any issues the moment they occur.
You get:
• Always-on support and surveillance.
• Immediate response when anomalies occur.
• Business stability around the clock.
Skilled NOC Engineering Team
Complex network issues require experts who understand infrastructure end-to-end. Without specialized eyes, small faults can snowball into critical outages.
Our experienced NOC engineers deliver deep technical expertise, ensuring accurate diagnostics, rapid troubleshooting, and smooth network operations.
You get:
• Senior-level expertise managing your network
• Efficient fault handling and escalation.
• Confidence that your infrastructure is in expert hands.
Proactive Monitoring & Intelligent Alerts
Reactive support isn’t enough in today's digital environment by the time an outage is noticed, damage is already done.
We use real-time analytics, automated alerts, and proactive threat detection to identify and fix issues before they disrupt your users or services.
You get:
• Rea detection of network issues.
• Real-time alerting and response.
• Reduced downtime and service assurance.
SLA-Driven Response & Resolution
Every minute counts when there’s a network incident. Without guaranteed timelines, businesses risk delays, extended downtime, and operational losses.
Our service commitments are backed by strict SLAs, ensuring fast response, clear escalation paths, and efficient problem resolution.
You get:
• Guaranteed response priority.
• Defined resolution timelines.
• Predictable network reliability and performance.
A Network Operation Centre (NOC) is a centralized team that monitors, manages, and supports network systems 24/7 to ensure uninterrupted performance and security.
A NOC prevents downtime, identifies issues early, speeds up resolutions, and keeps mission-critical systems running smoothly protecting revenue, and productivity.
Yes, our Network Operation Centre operates 24/7, delivering constant monitoring, support, and fast technical response to keep your network always available.
Yes, we offer hands-and-feet support within the Klang Valley, dispatching engineers quickly for physical troubleshooting and equipment handling.
We utilize industry-standard testing tools like OPM, OLS, OTDR, RFC2544, and BERT to ensure accurate diagnostics and optimal network performance.
You can reach our NOC via phone, email, and ticketing systems, ensuring fast and reliable access to technical assistance anytime.